Effective Date: Jul 1, 2025
Last Updated: Jul 8, 2025

Terms and Conditions

Welcome to CloFix WAF (“we,” “our,” or “us”). By accessing or using our website, services, software, or related applications (collectively, the “Service”), you agree to be bound by the following Terms and Conditions (“Terms”). Please read these Terms carefully.

1. Acceptance of Terms

By using CloFix WAF, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.

2. Service Description

CloFix WAF provides a web application firewall (WAF) solution that protects websites and web applications from threats such as DDoS attacks, SQL injections, XSS, bot abuse, and other vulnerabilities outlined in the OWASP Top 10.

3. Eligibility

You must be at least 18 years old or of legal age in your jurisdiction to use the Service. You represent that you have the authority to accept these Terms on behalf of any company or organization you represent.

4. License and Usage

We grant you a limited, non-exclusive, non-transferable license to use our software and services under the subscription or license plan you have purchased. You may not:

  • Reverse engineer or decompile our software.
  • Resell or sublicense our product.
  • Use the service for illegal or malicious activities.

5. User Responsibilities

You agree to:

  • Provide accurate information during registration.
  • Maintain the confidentiality of your login credentials.
  • Not use the service to attack, scan, or compromise other systems.

6. Payment and Subscription

If your use of the Service requires a paid license:

  • Fees are billed in advance and are non-refundable unless stated otherwise.
  • Subscription plans auto-renew unless canceled in advance.
  • We reserve the right to change pricing with prior notice.

7. Data Protection and Privacy

We collect and process certain information as described in our Privacy Policy. You are responsible for obtaining consent from your users if required by applicable law.

8. Uptime and Availability

While we strive to ensure 99.9% uptime, we do not guarantee uninterrupted access. Planned maintenance or outages may occur, and we will attempt to notify users in advance.

9. Intellectual Property

All trademarks, content, source code, and intellectual property related to CloFix WAF are owned by or licensed to us. You may not copy, modify, or distribute any part of the Service without prior written permission.

10. Termination

We reserve the right to terminate or suspend your access if:

  • You breach these Terms.
  • Your license expires or is not renewed.
  • You engage in abusive or illegal activities.

11. Disclaimers

The Service is provided “as is” without warranties of any kind. We do not guarantee full protection from all threats. Use of the Service is at your own risk.

12. Limitation of Liability

In no event shall CloFix WAF be liable for indirect, incidental, special, or consequential damages, including loss of data, profits, or business opportunities.

13. Modifications to Terms

We may modify these Terms at any time. Continued use after changes indicates acceptance of the new Terms.

14. Governing Law

These Terms are governed by the laws of Bangladesh. Any disputes shall be resolved in the courts located in your jurisdiction.

15. Contact Us

CloFix WAF Support
Email: support@clofix.com
Website: https://clofix.com