Frequently Asked Questions

CloFix WAF is an AI-powered Web Application Firewall that protects web applications, APIs, and digital services from OWASP Top 10 threats, bots, and zero-day attacks using multi-engine inspection (Lua, JS, WASM) and real-time anomaly detection.

CloFix sits between your users and servers, analyzing HTTP/HTTPS traffic in real-time. It uses signature matching, behavioral AI, TLS fingerprinting, and custom rules to block malicious requests before they reach your origin.

CloFix combines AI neural anomaly scoring, multi-language scripting (Lua, JS, WASM), OWASP CRS, smart load balancing with health checks, and client-side injection for complete L7 protection.

No. Basic setup requires only a DNS change or reverse proxy configuration. The dashboard provides smart defaults, with advanced tuning available for security teams.

E-commerce, SaaS, APIs, WordPress, financial services, healthcare, government, and any application handling sensitive data or facing public internet traffic.

Multi-layered detection: signature analysis, behavioral AI, TLS/JA3 fingerprinting, anomaly scoring, payload classification - blocking SQLi, XSS, RCE, bots in real-time.

Complete coverage of critical risks including injection attacks, broken authentication, sensitive data exposure, XXE, security misconfigurations, and insecure deserialization.

Yes, CloFix mitigates Layer 7 application-layer DDoS attacks including HTTP floods, slow attacks, and sophisticated volumetric attacks with automatic rate limiting.

AI-driven anomaly detection identifies unusual patterns indicating zero-day exploits, providing heuristic protection before signatures are available.

Yes. Custom rules, allowlists/denylists, and AI policies can be defined directly from the dashboard or API for full flexibility.

No.

Specialized protection includes plugin vulnerability detection, theme security scanning, WordPress-specific attack patterns, and brute force protection for admin areas.

Yes, real-time dashboards with traffic analytics, threat detection metrics, detailed logging, and customizable monitoring views are available.

Yes, specialized API security includes rate limiting, payload validation, API-specific attack detection, and OpenAPI/Swagger integration.

Yes, CloFix integrates with major cloud platforms through DNS or reverse proxy deployment, with marketplace availability for easy setup.

Yes, export logs and alerts to SIEM systems using standard formats like CEF, JSON, or syslog for centralized security monitoring.

Multiple models including reverse proxy, DNS-based routing, inline deployment, and hybrid cloud configurations to fit your architecture.

Flexible licensing: monthly subscriptions, annual contracts, enterprise packages, and request-based plans - all scaling with your traffic needs.

Yes, free trial periods and demo environments are available to evaluate the platform before commitment with full feature access.

Yes, volume discounts for high-traffic applications and enterprise customers with multiple domains or long-term commitments.

CloFix adds only a few milliseconds to request processing. With global edge locations, performance often improves through caching and optimization.

99.99% uptime SLA with redundant infrastructure, automated failover, and 24/7 monitoring for maximum availability.

Email support, phone for enterprise, live chat, and comprehensive online documentation and knowledge base.

Critical issues within 15 minutes, high priority within 2 hours, standard requests within 24 hours.

Yes, dedicated onboarding specialists, setup assistance, configuration review, and best practices guidance are included.

Helps meet PCI DSS, HIPAA, SOC 2, ISO 27001, GDPR requirements through security controls and audit logging.

Yes, comprehensive audit logs include security events, configuration changes, user activities, and forensic data for compliance reporting.

Deployment takes under 15 minutes via DNS update. Protection activates immediately with full inspection policies in real-time.

Multiple channels including email, webhook notifications, Slack integration.

Yes, geo-blocking capabilities allow restricting access from specific countries or regions based on your security requirements.

Intelligent load balancing with health checks and failover mechanisms distributes traffic across multiple servers while maintaining security.