πŸ“„ CASE STUDY - PARTNER SUCCESS & WAF DEPLOYMENT

Exquisite Tech Zone
Eliminates DDoS Attacks & Strengthens Security with CloFix WAF

How a leading software & security solutions provider secured their infrastructure, stopped application-layer DDoS, and gained enterprise-grade support - starting with 1 site protected.
IndustrySoftware & Security Solutions / SaaS
SolutionCloFix WAF Β· DDoS Protection Β· Standard Support Plan
Partner typeSolution Partner (reselling & internal security)

πŸ“ About Exquisite Tech Zone

Exquisite Tech Zone (etechz.com) is a fast-growing software and security solutions company based in Bangladesh. Specializing in innovative digital products, custom development, and secure IT systems, they empower businesses with scalable, modern technology - from enterprise software to cybersecurity infrastructure.

As a authorized Solution Partner of CloFix, Exquisite Tech Zone not only resells and deploys CloFix WAF for clients but also relies on the same advanced Web Application Firewall to secure its own digital assets, internal tools, and client-facing portals.

⚑ Key pain points: DDoS attacks & unprotected surface

Before partnering with CloFix, Exquisite Tech Zone faced escalating cybersecurity challenges that threatened business continuity:

  • Repeated DDoS attacks - Frequent layer 7 HTTP floods and volumetric attacks causing service degradation and downtime during peak business hours.
  • SQL injection & XSS attempts - Daily exploit probes targeting customer portals and admin panels.
  • Legacy firewall limitations - No real-time visibility, manual rule updates, and zero bot management capabilities.
  • Slow incident response - Alert fatigue and delayed mitigation without a dedicated support SLA.
  • Partner demo environment risk - Needed enterprise-grade security without complexity or upfront cost.
πŸ” Impact of DDoS attacks:
β€’ Website unavailable for hours at a time β†’ lost revenue & client trust.
β€’ Origin server overloaded β†’ degraded performance for legitimate users.
β€’ Manual mitigation efforts drained engineering resources.

πŸ›‘οΈ Solution: CloFix WAF + Standard Support Plan

Exquisite Tech Zone leveraged the CloFix partner program benefit: β€œ1 website - CloFix WAF under protection”. Their primary website was hosted and secured at zero cost, while additional properties were onboarded via the Standard Support Plan (ΰ§³60,000/year) - ideal for their growing production workloads.

Deployment highlights: DNS-based onboarding completed in under 4 hours with zero code changes. Enabled advanced WAF policies, bot blocking, geo-fencing, and virtual patching.

βœ… How CloFix Support addressed their needs:

πŸ“ž Standard Support Plan (active)
β€’ Response time: < 6 hours for general & system issues via Email + WhatsApp
β€’ Shared security support team - rapid triage during DDoS attacks
β€’ Setup & best practices guidance - rule tuning & performance optimization
β€’ Basic third-party integration help - seamless with existing stack
β€’ No dedicated account manager (upgradable to Enterprise for 24/7 mission-critical needs)

For critical incident response during active DDoS attacks, the CloFix team provided rapid guidance, traffic analysis, and automatic edge filtering - stopping malicious requests before reaching origin.

πŸ”’ Why CloFix WAF?

CloFix WAF is trusted by businesses across Bangladesh and beyond. Here’s why Exquisite Tech Zone chose CloFix over alternatives:

⚑ Real-time DDoS Mitigation
L3/L7 protection with automatic edge filtering.
πŸ›‘οΈ OWASP CRS & AI Detection
Protection against SQLi, XSS, and zero-day exploits.
πŸ“Š Centralized Dashboard & Android App
Complete visibility from anywhere.
🀝 SLA-Backed Support
Response <6hrs (Standard) or <1hr (Enterprise).
πŸš€ Zero Code Change
DNS-based deployment with sub-10ms latency.
πŸ’° Partner Friendly
0ΰ§³ onboarding, 1 site free, attractive commissions.
βœ… 99.9% enterprise uptime β€’ 24/7 monitoring β€’ Trusted by 1+ clients across 5+ industries in Bangladesh.

πŸ“ˆ Results & measurable impact

Within 30 days of activating CloFix WAF + Standard Support, Exquisite Tech Zone documented dramatic improvements:

  • DDoS attacks blocked 100% - Automatic mitigation at the edge; zero successful volumetric or layer 7 attacks reached origin.
  • 98% malicious requests filtered - SQLi, XSS, and exploit scanners neutralized.
  • Uptime improved to 99.95% - No unplanned downtime since deployment.
  • Page load speed improved by 28% - Smart caching & request minification.
  • Partner sales cycle shortened by 40% - Using CloFix demo environment with live analytics.
  • Support response consistently < 4 hours - Beating the 6-hour SLA.
βœ… β€œWe host our own website under CloFix WAF - it’s under constant protection. DDoS attacks dropped to zero, and the dashboard gives us complete visibility. The support team responds incredibly fast, usually within hours.” - Effety Hassan, Founder & CEO